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The Submerce Wine Club Shipment Rewards engine for their Submerce™ eBusiness platform allows wine club managers to reward club members based on how long they have been a continuous member which helps provide an incentive to customers by rewarding those that have been a member the longest with bigger rewards. Tied directly into the Submerce Wine Club Management system, the Submerce Shipment Incentive program automatically rewards a customer on an annual basis based on their longevity and number of shipments. With configurable settings such as reward amount, type and duration, Submerce keeps track of number of shipments, club member history and vacation status taking the complicated task of tracking all this data in a separate system or spreadsheet.
Once a member meets the criteria set, the admin can configure Submerce to automatically reward a customer either by an account credit or electronic gift cards which can be used online or a retail store. Additional Submerce Advanced Reports are included with the module which offers lists of customers who have been a member the longest, while tracking number of rewards that are outstanding.
Increase your online sales conversion rate by offering products through email campaigns that are targeted by your customers’ past order history and account preferences. The Submerce Customer Targeting and Preferences Module allows you to build targeted email and mailing lists based on criteria you choose as well as what your customers are interested in. Not only will you be able to stretch your online marketing dollar, your customers will thank you for it.
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