September 29, 2007

Submerce Completes Company Spin-off from Cephrus Creative Services

Submerce announced today that it has completed the spin off from Cephrus Creative Services positioning Submerce as a premiere software development company. As part of the spin off, Cephrus will become a top-tier value added reseller (VAR) and authorized custom solutions provider for Submerce.

“Splitting the two organizations allows each company to continue to focus on their core competencies while supporting the other through projects and future development,” says Jonathan Elliman, Director of Cephrus Creative Services. “This also fosters the opportunity for other design agencies to become VARs for Submerce,” says Tim Holtermann, Submerce Senior Programmer. “There are many graphic designers and advertising agencies that have voiced their interest in the platform and the VAR program is perfect for businesses that want offer a robust eBusiness solution to their clients without having to handle the technical support directly, as each installation has access to the customer service and support teams at Submerce,” continues Holtermann.

Submerce offers many different options and can work closely with your company to reduce double data entry so that you can provide better customer service. If you are a graphic designer or work with an agency that would like to become a Submerce VAR, contact Sarah Elliman, Director of Sales and Marketing at (888) 963-3006 or send an email to sales@submerce.com.

September 29, 2007

Submerce Launches OK Tire Store’s Point of Sale Solution in Less Than 48 Hours

Submerce announced today that they successfully launched OK Tire’s two-station POS in less than 48 hours. A record time, the launch included onsite installation, the migration of product data, and training. This turn around time is truly unprecedented in the POS industry. Located in St. Helena, California, Sean Wilson, owner of OK Tire had spent years looking for a POS system that would successfully streamline his business, manage his customer database, be user friendly and above all, be an affordable point of sale system.

Responding to the needs of a business without an existing POS or computer-based sales system could have been a challenge for any solution provider, yet with decades of experience in building sales order systems, Submerce delivered by providing a system that is so easy to operate and understand, even a brand new user can generate sales in minutes. Submerce also supports transition for companies that have existing eCommerce and club management systems by providers such as Inertia Beverage Company, Nexternal, eWinery, Wine Direct and others by offering advanced migration and importing tools with dedicated hands-on support to complete a smooth and timely migration.

With the input of existing customers and user feedback, our solution continues to be improved and expanded upon with new features and capabilities. Benefiting from this customer and client interaction, Submerce has built a very robust, easy to configure POS solution that also offers club management, eCommerce and customer relationship management,” says Sarah Elliman, Director of Sales and Marketing. “Sean is very excited about Submerce and it’s great to see a client smiling and happy,” continues Elliman. “Instead of staying late filing paperwork after hours, Sean is now able to spend more time with his friends and family,” she says.

Reduce double data entry and managing expensive integration solutions while benefiting from tons of additional features with a reliable platform and excellent live support from the people at Submerce. Offering many different options with complete customization, Submerce will work closely with your company to find the right solution for your exact business needs. Contact Sarah Elliman, Director of Sales and Marketing at (888) 963-3006 or and visit www.submerce.com for additional information and to view our portfolio.

September 18, 2007

Cephrus to become Top Tier Value Added Reseller for Submerce eBusiness Platform

Cephrus Creative Services is pleased to announce that they have been selected by Submerce to be the top tier VAR for the Submerce eBusiness platform, enabling them to be an authorized, custom eCommerce, Club Management and POS solutions provider. Cephrus has been designing eCommerce solutions based on the Submerce platform for a number of years and this partnership forges a relationship that helps promote both companies.

“With the benefit of being in the same building as Submerce, we’re intimately engaged with the Submerce team allowing Cephrus to stay on top of where the eBusiness system stands today and the new features on the horizon”, says Jonathan Elliman, Director of Creative Services for Cephrus. “Becoming a VAR not only allows us the unique opportunity to offer customization, it also allows Cephrus to offer graphic and web design for websites. We can also utilize the Submerce platform for other solutions such as selling pay-per-view “tickets” to our customer’s Podcasts and Webcasts,” he explains.

Boost sales and reduce workloads in your business by streamlining many of your common product management and customer service tasks with the Submerce eBusiness platform. Call Cephrus today at (888) 963-3006 and visit www.cephrus.com for more information and portfolios.

September 17, 2007

Make Your Holiday Sales Brighter by Offering Gift Cards and Gift Certificates through Submerce eCommerce

Napa, CA – With the holidays just around the corner, many retailers want to know what will help them meet sales projections for the 2007 holiday season. Last year, a record $24.81 billion was spent in consumer online shopping for 2006, nearly doubling from the previous year. Many retailer websites or POS systems do not offer gift card options. Right out of the box, the Submerce Point of Sale Edition provides your business the ability to sell and track gift cards of any value for customer use online and in your physical store. With no transaction fees or hidden charges, the online Submerce Gift Card Manager gives you administrative control to provide preset gift card denominations, configure minimum and maximum card limits, and issue gift certificates while providing complete sales tracking and reporting metrics. In 2006, Over 24 billion dollars was spent on gift cards alone. Let Submerce provide your business with the ability to offer Gift Card Sales online and in your store.

“Submerce is one of the few eCommerce and POS solutions that offers gift cards and gift certificates-two consumer options we consider a “must have” for companies to remain competitive today,” says Sarah Elliman, Director of Sales and Marketing. “The Submerce platform has been offering gift certificates from the start, and gift cards were added a few years ago,” continues Elliman. “We want to make sure businesses have all the tools available to meet their holiday sales goals, so we’re going to make sure everyone knows about them,” says Elliman.

Gift cards and gift certificates are just one of the many standard features of the Submerce platform. Submerce makes it easy to switch POS and eCommerce solution providers. Give Submerce a call today at (888) 963-3006 for a full product demonstration.

August 17, 2007

Submerce Announces Rewards Program Expansion Module

Napa, CA – Submerce announced today that the release of their upcoming Customer Rewards Expansion module for the Submerce eBusiness platform is on schedule for release in October. The new module will offer Submerce users the ability to reward their customers with credit for purchasing a configurable quantity of product in a given time and reward wine club members who keep their memberships current for a certain duration or number of shipments. The credit can be applied automatically or manually and can be used by a customer either online or through a retail environment if the store is powered by the Submerce Point of Sale system. This module is similar to the Submerce Referral Program which offers club members an incentive to refer friends and family to sign up for clubs by offering them a credit or gift card. The tool also offers restrictions on how the card can be used by limiting the credit to specified products or by setting credit expiration dates.

“Both the Referral and Rewards Program modules are an example of Submerce responding to customer feedback and module ideas,” says Sarah Elliman, Director of Sales and Marketing. “As the competition in the online marketplace heats up, our customers need innovative tools and features to maintain their competitive advantage,” says Elliman. “We developed our Referral Module over a year and half ago, while other eCommerce providers still don’t have it,” continues Elliman. “We’re constantly surprised by how companies continue to expect their online sales to grow while using outdated or unreliable eCommerce platforms that don’t have even half of the standard features and tools that Submerce offers today.”

The Submerce Rewards Program Expansion Module can be added to any Submerce installation and with little investment, offers users new ways to communicate their brand messaging while increasing their sales. The Submerce Rewards program is only one of the many expansion modules that are currently available to further enhance the Submerce eBusiness platform.

August 14, 2007

Trapezy Software Turns to Submerce for eCommerce Services

Covalis, Oregon – Trapezy Software has selected the Submerce platform to offer customers the ability to purchase PDF software designed for the accounting professionals online and accessible 24/7. The Submerce platform was chosen for its robust set of features, ease of use and its ability to offer customers the portal to download Trapezy’s software immediately via a secure, encrypted link offering protection against online hackers. Designed and launched in less than 14 days, Trapezy’s website is a good example of how Cephrus gets the job done quickly without sacrificing quality.

“We consistently exceed client expectations when it comes to designing and launching an eCommerce website in less than thirty days,” says Isaac Herrera, Submerce Launch Manager. “Our proven launch strategy backed by our talented team of designers gets sites launched without sacrificing quality and customers can then benefit with an immediate return on their investment,” continues Akioka. “The overall goal for an eCommerce website is to be consistently up and running quickly, powered by software that offers our customers the tools that not only increase their sales, but also reduce their operating costs,” says Sarah Elliman, Director of Sales and Marketing.

August 8, 2007

Cephrus Readies Release of New Multi-Channel Inventory Management Module

Napa, California – After months of intense development, Submerce is nearing release of their latest Expansion Module which will offer another available option to tracking your inventory. The new comprehensive multi-location inventory tracking system will offer product depletion based on the type of transaction as well as rollover inventory locations to fulfill Submerce installations who need more options to deplete products which are in limited supply. The system will also offer both manual and automated inventory transfer tools along with detailed inventory depletion reports as part of the module.

“With the success of the Submerce POS system, our customers quickly responded with feedback that what would set Submerce apart from the competition even further would be more inventory tracking options,” says Tim Holtermann, Senior Programmer. “The new Multi-Channel Inventory option allows administrators to set Submerce to deplete products from certain locations based on the type of transaction,” continues Holtermann. “So you can have all your online sales deplete directly from your warehouse, while having each store location’s POS deplete locally,” say Tim. “This system is quite unique, and still to this day, we have yet to have any other system come close to Submerce’s scalability and functionality for even 3-5 times the price,” says Jonathan Elliman, Director of Creative Services. “We built Submerce from the ground up to offer customers a system that offers so many options “right out of the box” along with customization options and expansion modules that will further enhance our customer’s experience while cutting costs”, continues Elliman.

The new Submerce Multi-Channel Inventory module is currently being beta tested by current Submerce users and will be available in late August. Submerce is currently scheduling demonstrations of the new feature set and will be offering it as an option with any new Submerce Point of Sale Merchant Edition installations starting September 1st. Call (888) 963-3006 to schedule a demonstration today.

July 27, 2007

Race Prep relies on Submerce for eCommerce and Point of Sale

Race Prep, a fast-growing hobby store located in Southern California, has selected the Submerce eCommerce and Point of Sale solution to meet their web and retail sales requirements. Built upon the standard installation, Race Prep revels in having one solution to manage multiple points of sales thereby eliminating the need to synchronize multiple applications. One of the biggest advantages of using the Submerce platform is having one database to manage multiple areas of sales, CRM and products. “Having POS and eCommerce powered by one application simplifies managing products, people, and orders since customers can view and modify orders they have placed both online and in the store,” says Jonathan Elliman, Director of Creative Services. “Many customers tend to forget what they bought in the store, so when they need parts, they are unsure of what they are looking for. With Submerce, customers can sign into their account, view their order history and order the parts they need 24/7,” explains Elliman.

Race Prep is set to launch in early August and offers radio-controlled hobby products at competitive prices with unparalleled customer service.

“Through one backend, Submerce makes creating and processing orders a snap because it is simple to use, yet can handle sophisticated orders with ease,” says Tim Holtermann, Senior Programmer at Cephrus.

July 5, 2007

Blicker Pierce Brings New Look to Submerce-powered Website

St. Helena, CA – Blicker Pierce Wine Merchants announced today that they are working with Cephrus to create a new corporate identify for the company which will include a website redesign to reflect new strategies. Located in Napa, Cephrus is known for providing quality website designs with a short turnaround time.

“We’ve been working with Blicker Pierce from the time they launched and we are honored to continue our strong relationship with them by providing continued website design services,” says Craig Aranha, Senior Designer for Cephrus. “Bpwine.com is a major success story for our Submerce platform as they continue to see record revenue growth with Submerce as an integral part of that success,” says Aranha.