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Inventory Management Modules
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Multi Channel Inventory Management
Submerce Multi Channel Inventory Management Expansion module which offers customized depletion and automated transfer requests of multiple inventory locations. Based on similar logic found in the Submerce Three Tier Supply Chain Management module, the new Submerce Multi Channel Inventory Management module can be configured to deplete product based on how the transaction was completed as well as how the transaction will be fulfilled. So retail locations powered by the Submerce Point of Sale solution can deplete inventory that is located on site with rollover depletion in a centralized fulfillment center or another retail location.
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3-Tier Supply Chain Management
The Submerce™ Supply Chain module manages direct to consumer, wholesale and retail distribution channels to ensure optimization of your inventory levels. Our experienced supply chain solution can manage product logistics to multi-source depletion.
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Advanced Search Engine
Your database may contain thousands of products which can make searching for products on your website an overwhelming task for your customers. We offer a tool that is customizable by the administrator at any time, giving your customers more accurate query results.
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Vendor Management and Sales Channel Locator
Give your customers the convenience of searching for sales channels that offer your products in the customer’s immediate geographical area. Results display which products are available, what type of establishment, and general contact information; along with a map and directions all easily managed through a web-based interface.
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Online Marketing and Content Management Modules
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Advanced Newsletter Tool
Like any external communications, your e-newsletter should be part of an overall strategy, which encompasses print communications, PR, and your website. Our newsletter tool coupled with your favorite HTML generator offer a consistent approach to offer your products, services and announcements.
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Saved Searches
Submerce™ Saved Searches Module offers customers to save their pre-defined search criteria while automating searches on set schedule. Customers can also sign up to be notified when out-of-stock products become available again. New administrative reports are also included.
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Tour and Event Sales Management
Quickly reduce your call volume by adding the capability of making tour reservations online along with ticket purchases to special events 24/7 along with detailed guest management of onsite and off-site events more effectively with our event coordination module for the Submerce™ platform.
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Podcasting
Based on the same principles as webcasting, we offer all the services need for a turn-key audio podcast, or a full video podcast experience. From videotaping onsite, to writing scripts for companies like Microsoft, Bechtel Corporation, Charles Schwab, Foster’s Wine Estates and many other Fortune 500 companies.
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Customer Targeting and Preferences
Increase your online sales conversion rate by offering products through email campaigns that are targeted by your customers’ past order history and account preferences. The Submerce Customer Targeting and Preferences Module allows you to build targeted email and mailing lists based on criteria you choose as well as what your customers are interested in. Not only will you be able to stretch your online marketing dollar, your customers will thank you for it.
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Customer Relationship Management Modules
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Wine Club Referral Rewards Program
The Submerce Wine Club Membership Referral Engine for their Submerce™ eBusiness platform offers rewards to existing wine club members that refer their friends and family who becomes a member of your wine club.
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Wine Club Retention Rewards Program
The Submerce Wine Club Shipment Rewards engine for their Submerce™ eBusiness platform allows wine club managers to reward club members based on how long they have been a continuous member which helps provide an incentive to customers by rewarding those that have been a member the longest with bigger rewards.
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Submerce™ Recipe Engine
The Submerce™ Recipe Engine offers the customer the ability to pair food recipes with your products, even make it easy for your customers to print them at home. This is a perfect complement to any winery or wine merchant website that wants to create more of an online community which promotes visitors to submit recipes while offering moderated food recipe reviews.
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Customer Allocation Module
Designed for companies that need to promote exclusive products and club benefits to customers, the new module can be added to any of the levels of the Submerce™ product family such as Submerce Point of Sale, Wine Club and eCommerce.
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Ratings Publications
The Submerce™ Ratings Publications Expansion Module makes it extremely easy for content managers to post ratings from magazines, trade publications and related media materials for products featured on your website or Submerce Point of Sale solution. Simply add the review through the web-based interface, set the rating, publication date and in just seconds you’ll have a great opportunity to provide valuable review information that helps your customers make their perfect product selection.
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Shipping and Compliance Modules
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ShipCompliant Integration
For companies that require shipping compliance for industry-specific needs, Submerce has partnered with ShipCompliant.
ShipCompliant helps wineries manage the valuable direct to consumer channel by providing web-based, up-to-date shipping rules, forms, and tax rates, enabling compliance checks on new orders and generating shipping and tax reports based on shipped orders. Learn more about ShipCompliant by visiting their website.
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Accounting and Reporting Modules
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Automated Invoice Export
Automating invoice processing provides enormous added value for most companies. Tedious manual tasks become superfluous, as does the time-consuming forwarding of paper from one department to the next.
Our solution: automated invoice processing with Submerce Total Solution covering POS, OMS, eCommerce, Wine Club orders and more. This unique feature offers the automation of exporting invoices to be completed at a specific time and interval. The end result is a document ready to be imported or extracted to be used with 3rd party accounting platforms like JD Edwards and QuickBooks or a Microsoft Excel document.
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Advanced Reporting and Analytic Tools
Our Advanced Reporting v2 was released in December 2006, Submerce™ Advanced Reporting Module offers an additional 400+ sales reporting and customer analysis tools not found in any other eCommerce or POS software that gives you the feedback regarding just about every portion of your website so that you can keep your finger on the pulse of your products and customer trending more closely.
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Google Analytics Integration
Our customers demand detailed web traffic, referrals and customer conversion trending, Cephrus offers the opportunity to track and optimize your online marketing expense with the help of Google Analytics. With Submerce’s unsurpassed built-in search engine optimization tools coupled together with a solid online marketing program, Google Analytics offers near real-time feedback via hundreds of detailed reports that offer feedback nearly in real time.
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JE Edwards Enterprise One Integration Module
For those larger companies that rely on JD Edwards for their accounting needs, Submerce offers the JDE Integration Module that allows you to export your financial data out of your Submerce eCommerce, POS, OMS, Wine Club and more right into JD Edwards. Coupled with our Submerce Automated Export Module and you’ll have a perfect solution for automating the exports of your invoices from Submerce into the JDE suite.
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Quickbooks Integration
For those smaller companies that rely on QuickBooks for their accounting needs, Submerce offers the QuickBooks Integration Module that allows you to export your financial data out of your Submerce eCommerce, POS, OMS, Wine Club and more right into QuickBooks.
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