|
Submerce™ Product Line Features
|
Enterprise
Edition
|
Winery
Edition
|
Point
of Sale
Edition
|
|
|
|
|
|
|
PRODUCT CATALOG & CONTENT MANAGEMENT
|
|
Self-managed, online product catalogs
|
|
|
|
|
WYSIWYG Content Management and HTML Editor Tools
|
|
|
|
|
Integrated content management tools
|
|
|
|
|
Dynamic product catalog and HTML pages
|
|
|
|
|
Fully customizable meta tags for products and categories
|
|
|
|
|
Data import/export tools
|
|
|
|
|
Inventory tracking
|
|
|
|
|
Keyword search support
|
|
|
|
|
One-location inventory management
|
|
|
|
|
3-channel supply chain management
|
OPT
|
OPT
|
|
|
Multi-channel inventory management
|
OPT
|
OPT
|
OPT
|
|
|
|
|
|
|
|
|
|
|
|
CUSTOMER RELATIONSHIP MANAGEMENT
|
|
Online customer account management
|
|
|
|
|
Online order history integrated with customer account record
|
|
|
|
|
Create and manage multiple mailing lists
|
|
|
|
|
Basic multiple wine club management support
|
—
|
|
|
|
Customer types with multiple-level discounts
|
|
|
|
|
Import/export customer data
|
|
|
|
|
Saved searches and customer wish list support
|
|
OPT
|
OPT
|
|
Account notes (public or private) and order notes
|
|
|
|
|
Track customer searches
|
|
|
|
|
Cross-selling and up-selling support
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
ORDER MANAGEMENT
|
|
Real-time credit card processing
|
|
|
|
|
Easy to use dashboard order management views
|
|
|
|
|
Track edit and print invoices and packing slips
|
|
|
|
|
Automatic payment processing and credit management
|
|
|
|
|
Alternative payment methods (credit card, PO, COD, invoice)
|
|
|
|
|
Instant order tracking email notification
|
|
|
|
|
Real-time order status reporting
|
|
|
|
|
20+ supported gateways
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
COMPLIANCE & SHIPPING
|
|
State and country blocking
|
|
|
|
|
Upcharge for packaging and handling
|
|
|
|
|
Alternative SKUs for fulfillment
|
|
|
|
|
Product-based shipping rules and drop ship capability
|
|
|
|
|
Integration with UPS, FedEx, USPS, DHL, and more
|
|
|
|
|
Third party shipper integration (New Vine, Bacchus Distribution)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
RETAIL & WHOLESALE ORDER MANAGEMENT
|
|
Multiple machine and store locations licensing (No per seat license required)
|
|
|
|
|
Web-based Point-of-Sale solution
|
|
|
|
|
Multiple cash drawer tracking and X,Z-Out reporting
|
—
|
—
|
|
|
Place and accept wholesale orders
|
|
|
|
|
Direct sales interface for field sales and phone order management
|
OPT
|
OPT
|
|
|
POS hardware setup and installation
|
—
|
—
|
OPT
|
|
Product locator (by on-premise, off-premise, license type, etc.)
|
OPT
|
OPT
|
OPT
|
|
|
|
|
|
|
|
|
|
|
|
REPORTING
|
|
Traffic statistics
|
|
|
|
|
Product sales reports (daily, weekly, monthly, yearly)
|
|
|
|
|
400+ Advanced Reports (Customer and Product Trending)
|
OPT
|
OPT
|
OPT
|
|
|
|
|
|
|
|
|
|
|
|
MARKETING & SEARCH ENGINE OPTIMIZATION
|
|
Searchable meta title, meta keywords and meta description
|
|
|
|
|
Fully customizable HTML-based newsletter tools
|
|
|
|
|
Coupons and quantity discounts with automated on/off feature
|
|
|
|
|
Gift cards, gift certificates, and gift wrapping
|
|
|
|
|
10 custom pricing levels
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
WEBSITE DESIGN AND MAINTENANCE
|
|
Ten user-selectable website design templates
|
|
|
|
|
Initial custom website design and consultation
|
OPT
|
OPT
|
OPT
|
|
Embed Flash, HTML, Javascript, etc.
|
|
|
|
|
SEO consultation services
|
OPT
|
OPT
|
OPT
|
|
Website design and marketing service-level agreement
|
—
|
OPT
|
OPT
|
|
Intense technical service level agreement
|
OPT
|
OPT
|
OPT
|
|
|
|
|
|
|
|
|
|
|
|
CUSTOMER CARE & TECHNICAL SUPPORT
|
|
Secure, domain-name based managed hosting
|
|
|
|
|
128-bit SSL certificate
|
|
|
|
|
Email, webmail, and FTP accounts
|
|
|
|
|
Managed, multi-homed, Tier 1 network
|
|
|
|
|
World-class data centers with 99.7% network uptime
|
|
|
|
|
Standard monitoring (ports and services)
|
|
|
—
|
|
Intensive monitoring (ports and services)
|
OPT
|
OPT
|
|
|
|
|
|
|
