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Submerce—Persons Who Require Cubicles Need Not Apply
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Submerce is a highly innovative and industry-leading company that has a variety of clients which include some of the largest wineries, engineering firms and manufacturing companies in the world. Be apart of an exciting startup which has already become the benchmark in eBusiness solutions.
There’s plenty of growth potential and since we don’t have to listen investors, the company is employee-run with company limitations only set by our own goals and ambitions. Our Napa office offers easy access, plenty of space and a casual workplace, not to mention that we always have some fun projects to work on. Say good bye to cubicles and come on in and join us- your turn is up on the pinball machine.
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Full Time Administrative Assistant (Napa Office)
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Submerce is looking for a qualified individual that wants to be part of winning team at a company that is currently witnessing record growth. In return, you will be with a company that has a good reputation for delivering software that sets the industry standard and a salary structure that is designed to keep you happy. A company that also offers training and work experience that will excel your career without working 80-hour weeks.
To be qualified as a candidate, you must be mid-level administrative assistant that can support various people in the sales and production environments that will also demonstrate the passion to work in Word, Excel, Photoshop and our Submerce eBusiness application. You will also be a self-starter that requires minimal management. Knowledge of other design and eCommerce applications a plus.
Your daily job duties will include answering phones, data entry, customer support and word processing. Salary is based on job experience and skill sets.
Submerce is an equal opportunity employer which offers health and dental insurance along with company bonuses and vacation time.
Duties Include:
- Answer inbound support calls
- Assist development team with ongoing quality assurance
- Work with Submerce Development Team to maintain the Submerce User Manual
- Work with clients regarding UI and feature feedback for future releases and pilot programs
- Submit weekly summary report regarding customer support calls and feature requests
Skills Required:
- Strong customer service skills which includes the ability to multitask multiple projects at one time is mandatory
- Must possess friendly and knowledgeable customer service experience backed by strong written and verbal skills
- Have 3-5 years of experience Microsoft Office (Word, Outlook, Excel) which includes concatenations, formatting and proficient with Find/Replace skills, Photoshop and working with online applications
- Motivated and excited to work along side some of the most, well-respected individuals in the industry.
- Sees a long-term placement that offers many opportunities to grow and excel in the areas of web, print and motion.
This position will report directly to the Submerce Business Development Manager
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Full-Time Content Migration Specialist and CSS Designer (Napa Office)
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The trend for our Submerce eBusiness platform has continued to grow at a record pace as more and more companies are discovering the benefits of our truly innovative web-based enterprise solution. So in order to meet the demand for our platform, we are looking for a diehard individual that is willing to eat and sleep the Submerce platform and have it become a part of their every day culture.
The successful candidate will have intermediate skills in HTML, CSS, javascript, Dreamweaver, Photoshop, Microsoft Word, Excel and will dedicated to becoming well versed with the Submerce platform so that you can then provide support in both content migration from other systems as well as website design services that are second to none. We request that you have a minimum of 3-years demonstrated experience in website and graphic design and be a self-starter that is motivated to provide results that will maintain our reputation for having the best customer service.
Daily Duties Include:
- Assist client onboarding team with configuring and launching new installations.
- Be able to take directions from a Project Manager and be a self-starter.
- Assist all production and design teams in completing website design and content migration
- Work with Submerce software development to continue to keep it’s competitive advantage
- Work with clients regarding UI and feature feedback for future releases and pilot programs
- Submit weekly summary report regarding reported issues and comments
- Provide customer service both in pre-launch and post launch phases where needed
Skills Required:
- Strong customer service skills which includes the ability to multitask multiple projects at one time is mandatory
- Must possess strong written and verbal skills
- Have 3-5 years of experience with making purchases online, Photoshop and Microsoft Office (Word, Outlook, Excel) which includes concatenations, formatting and proficient with Find/Replace skills.
- You should be able to convert existing customer data from other types of spreadsheets and formats and make the necessary changes in order to successfully move the data into the Submerce approved formats.
- Motivated and excited to work along side some of the most, well-respected individuals in the industry.
- Sees a long-term placement that offers many opportunities to grow and excel in the areas of web, print and motion.
This position will report directly to the Submerce Project Manager.
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Job and Partnership Opportunities
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Full-Time Submerce Project Manager (Napa Office)
SORRY, THIS POSITION HAS BEEN FILLED
The trend for our Submerce eBusiness platform continues to grow at a record pace as more and more companies are discovering the benefits of our truly innovative web-based enterprise solution. So in order to meet the demand for our platform, we are looking for a project manager that can live, eat and sweat Submerce while delivering a clear message to our clients of providing superior customer service.
The successful candidate will have advanced skills in Microsoft Word, Access, Excel and will be dedicated to becoming well versed with the Submerce platform as well as understanding of Photoshop and HTML. Since many of our new clients are migrating from other solutions, knowledge on how to migrate from other wine industry-related eCommerce platforms and POS systems is a plus.
We request that you have a minimum of 3-years demonstrated experience in project management with an emphasis in software applications and websites. You must be a self-starter that is motivated to provide results that will maintain our reputation for offering the best value for our customer in the short term and long term.
Since our software is very reliable, it creates a work environment that is quiet with periods of fast paced and demanding schedules by clients that expect nothing less than the best. Submerce makes it all worth while by offering a competitive salary and benefits, a fun place to work and a unique opportunity to continue to expand your skill set with a company that is the best in the business. If you think you have what it takes to meet our high expectations, relentless pursuit for perfection and can provide the quality that our clients seek, then call to schedule an interview and enlighten us with your experience and skill set.
Duties Include:
- Support customer onboarding and Submerce integrations in all facets
- Work with clients regarding UI and feature feedback for future releases and pilot programs
- Work with our talented development team to refine and design new features along with ongoing quality assurance
- Submit weekly summary report regarding reported issues and comments
- Travel throughout the West Coast will be required from time to time in order to meet face to face with our clients in Washington, Oregon and California.
Skills Required:
- Strong customer service skills which includes the ability to multitask multiple projects at one time is mandatory
- Must possess strong written and verbal skills
- Have 3-5 years of experience with making purchases online, Photoshop and Microsoft Office (Word, Outlook, Access, Excel, Wine Direct, eCommerce applications) which includes concatenations, formatting and proficient with Find/Replace skills
- Motivated and excited to work along side some of the most, well-respected individuals in the industry.
- Sees a long-term placement that offers many opportunities to grow and excel in the areas of eBusiness solutions and web development.
This position will report directly to the Submerce Product Development Manager
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USA – NAPA VALLEY, CA
700 Technology Way
Napa, CA 94558
Tel.: (888) 963-3006
Tel.: (707) 255-4393
Fax.: (707) 286-5519
>>Download Directions
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USA – CORVALIS, OR
Tel.: (888) 963-3006
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USA – LOS ANGELES, CA
Tel.: (888) 963-3006
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Our Departments
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Sales and Marketing:
Tel.: (707) 255-4393 ext.12
Fax.: (707) 286-5519
sales@submerce.com
Technical Support:
Tel.: (707) 255-4393 ext. 12
Fax: (707) 286-5519
support@submerce.com
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