Submerce offers some of the most robust Customer Relationship Management features which can be further enhanced with some of our CRM expansions modules such as Advanced Newsletter Tool with dynamic product inclusion, Saved Searches, Customer-type private pages and Customer-based Product Allocation just to name a few.
Advanced Search Engine Your database may contain thousands of products which can make searching for products on your website an overwhelming task for your customers. We offer a tool that is customizable by the administrator at any time, giving your customers more accurate query results.
Tour and Event Sales Management Quickly reduce your call volume by adding the capability of making tour reservations online along with ticket purchases to special events 24/7 along with detailed guest management of onsite and off-site events more effectively with our event coordination module for the Submerce™ platform.
Saved Searches We recently released a new version in December 2006, Submerce™ Saved Searches Module offers customers to save their pre-defined search criteria while automating searches on set schedule. Customers can also sign up to be notified when out-of-stock products become available again. New administrative reports are also included.
Customer Allocation Designed for companies that need to promote exclusive products and club benefits to customers, the new module can be added to any of the levels of the Submerce™ product family such as Submerce Point of Sale, Wine Club and eCommerce.
Recent Solutions
Blicker Pierce Wine Merchants Merchant of fine wines and rare vintages, bpwine.com uses the Submerce™ POS exclusively with to complete orders quicker and more accurately.
St. Helena Wine Center Merchant of fine wines and rare vintages, shwc.com uses the Submerce™ POS and eCommerce exclusively with to complete orders quicker and more accurately.
