Submerce sets the standard for both scalable and reliable winery ecommerce solutions with integrated CRM and content management starting at just $999. Learn More...
Unique to the industry, our POS includes Ecom, CRM, R/T compliance tools and optional multi-location inventory tracking. Starting for as little as $4999. Learn More...
The Submerce OMS enables customer service teams to offer an unparalleled level of service which helps speed up sales and increase your profit margin. Learn More...
Whether you have a wine club, book club or need recurring billing capability, Submerce offers flexibility that no other solution can offer.  Learn More...
We offer an abundance of options to further refine your eBusiness platform including integrations with compliance, accounting systems and more. Learn More...
 
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Latest News
March 6
Submerce becomes Silver Sponsor for 6th Annual Wine Industry Technology Symposium July 13-14th, 2010.

March 6
CellarPass becomes major sponsor of the Grape to Glass event August 20-23, 2010 in Sonoma County.

February 23
CellarPass continues to be industry's leading reservation system by signing 50+ clients in less than 3 weeks- nearly tripling the nearest competitor.

January 5
CellarPass releases ResIT integration API to technology partners. Napa Valley POS becomes first certified partner.

January 19
CellarPass officially launches to consumers at Direct to Consumer Symposium.

November 18
CellarPass debuts at Wine 2.0 in NYC with kudos from consumers and trade.

MORE NEWS


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Compare Solutions

Download the comparison worksheet and see how other solutions stack up to Submerce.


Submerce continues to offer industry-leading technical support - view stats


Submerce™ eBusiness Solutions

Today’s online shoppers expect a dynamic, personalized and friendly online experience.  To meet these demands in this highly competitive marketplace, Submerce has introduced Submerce eBusiness Solutions to deliver the customized content your customers demand.  Through a dynamic database driven platform your website will no longer be merely a shopping cart, rather a powerful sales tool providing you up to the minute order processing, status and sales information reporting. All of which will increase your customer service processes and your bottom line.

Offer Better Customer Service While Decreasing Operating Costs

With Submerce™ your customers can place orders, access their account information and check the status of their orders any time day or night 24/7.  Through their online account your customers will have direct access to your knowledgebase, FAQ’s and support tools to provide them with the information they need without the need to interact with sales representatives.  With sales automation, your team will be able to increase productivity and sell more in less time by requiring less steps to get their job done.


Perfect for Small to Mega Brand Companies

No matter the size of your company, with the power of Submerce™ your business will have the professional image you need giving your company a competitive advantage in the online and retail marketplace. You’ll also be offering your customers round the clock ordering and customer support, but most importantly you’ll be providing increased communications with your customers throughout the sales process and beyond.  Your streamlined customer service will result in customer loyalty, returned business and less operating costs means better profit margin.

Unparalleled Feature Set and Industry Experience

Since 1994, Submerce has had only one philosophy driving its success; the continued development of a platform that not only sets the industry benchmark for being the most reliable and scalable solution, but is backed by a level of customer service that exceeds our customers' expectations. Submerce achieves this goal by hand selecting each member of the Submerce development and support teams based on a thorough evaluation for their attention to detail, knowledge of the industry and most importantly, their self-vested interest and confidence in knowing the Submerce Total Solution will deliver day in and day out without hesitation.

A True Content Management System Like No Other

Submerce does not stop there. As part of the standard set of tools, you also receive a powerful Content Management System that allows you to create web pages in just seconds utilizing our embedded WYSIWYG editor and advanced HTML editing tools for those who really like to edit at a code level. Even embed Flash, Flash Video, Windows Media, Blogs, Podcasts, Webcasts and more! Cross-browser consumer-experience capability is a focus for Submerce's CMS tools which currently support Internet Explorer, Chrome and both Safari and Firefox for Windows and OSX.


      With over 30 different expansion modules to choose from, Submerce continues to be the industry leader.

Submerce Saved Searches Module

Submerce Saved Searches Module offers customers to save their pre-defined search criteria while automating searches on set schedules. Admins can use the data to determine which products to carry and to target customers with promotions. Customers can also sign up to be notifed when out-of-stock products become available again. new administrative reports are also included.

 

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Google Analytics Integration

Our customers demand detailed web traffic, referrals and customer conversion trending. Submerce has answered with the help of Google Analytics. With an unsurpassed built -in search engine optimization tools, coupled with a solid online marketing program, Google Analytics offers near real-time feedback via hundreds of dtailed reports.

 

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Tour and Events
Sales Management

Quickly reduce your call volume by adding the capability of making tour reservations online along with ticket purchases to special events 24/7! Improve your detailed guest management of onsite and off-site events more effectively with our event coordination module.
 

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