Customer Allocation Module

Designed for companies that need to promote exclusive products and club benefits to specific customers, the new module can be added to any of the levels of the Submerce™ product family such as Submerce Point of Sale, Wine Club and eCommerce.

Campaign Management Tool

Like any external communications, your e-newsletter should be part of an overall strategy, which encompasses print communications, PR, and your website. Our newsletter tool coupled with your favorite HTML generator offer a consistent approach to offer your products, services and announcements. 

Customer Targeting and Preferences

Increase your online sales conversion rate by offering products through email campaigns that are targeted by your customers’ past order history and account preferences. The Submerce Customer Targeting and Preferences Module will allow you to build targeted email and mailing lists based on criteria you choose as well as what your customers are interested in. Not only will you be able to stretch your online marketing dollar, your customers will thank you for it.

Donations Manager 

The Donations Expansion Module allows the administrator to create and manage Donation entries on your website. Using the administrative tools, you can customize the content on the Donation page as well setup the required items for the donation feature to function as you want. 

Sweepstakes Manager 

The Sweepstakes Expansion Module allows the administrator to create and manage sweepstakes entries on your website. Using the administrative tools, you can customize the content on the Sweepstakes page, as well as setup the required items for the Sweepstakes feature to function as you require.

Tour and Event Sales Management

Submerce is fully integration with CellarPass, which is an "Open Table"-like application designed specifically for the wine industry. Our integration offers users of the Submerce POS and OMS to seamlessly grab reservation and customer details from the CellarPass service and bring those right into either interface, virtually eliminating the need for data entry. Read More

Wine Club Referral Rewards Program

The Submerce Wine Club Membership Referral Engine for their Submerce™ eBusiness platform offers rewards to existing wine club members that refer their friends and family who becomes a member of your wine club.

The wine club member can enter up to 10 email addresses of friends, relatives, co-workers, or anyone they want to share information on how to become a member and direct them right to your website. The member can even enter their own message to share with all the recipients. By clicking submit, they’re done and through their online account on your website, they track their referrals all the way through the chain conversion.

The Submerce Refer-a-Friend module issues an email to each person on the list and let’s the person who referred their friends and family, real-time status of their referrals so they have instant feedback of their reward upon signup. Some of the great benefits to the Submerce Wine Club Membership Referral Rewards program automates the credit of customers’ accounts via a gift card or determine account credit. The credit can also be configured to automatically deliver the credit based on the number of days after the new wine club member has been active or number of days past their first shipment. As an added bonus, there are additional Submerce Advanced Reports included which provide in-depth feedback on number of successful referrals, declines and no responses.

Wine Club Retention Rewards Program

The Submerce Wine Club Shipment Rewards engine for their Submerce™ eBusiness platform allows wine club managers to reward club members based on how long they have been a continuous member which helps provide an incentive to customers by rewarding those that have been a member the longest with bigger rewards. Tied directly into the Submerce Wine Club Management system, the Submerce Shipment Incentive program automatically rewards a customer on an annual basis based on their longevity and number of shipments. With configurable settings such as reward amount, type and duration, Submerce keeps track of number of shipments, club member history and vacation status taking the complicated task of tracking all this data in a separate system or spreadsheet.

Once a member meets the criteria set, the admin can configure Submerce to automatically reward a customer either by an account credit or electronic gift cards which can be used online or a retail store. Additional Submerce Advanced Reports are included with the module which offers lists of customers who have been a member the longest, while tracking number of rewards that are outstanding.