Submerce sets the standard for both scalable and reliable winery ecommerce solutions with integrated CRM and content management starting at just $2495 & $249/Mo. Learn More...
Unique to the industry, our POS includes Ecom, CRM, unlimited stations and optional multi-location inventory tracking. Starting for as little as $3495. iPad Compatible Learn More...
The Submerce OMS enables customer service teams to offer an unparalleled level of service which helps speed up sales and increase your profit margin. iPad Compatible  Learn More...
Whether you have a wine club, book club or need recurring billing capability, Submerce offers flexibility that no other solution can offer. $3495 & $350/Mo.  Learn More...
We offer an abundance of options to further refine your eBusiness platform including integrations with compliance, accounting systems and more. Learn More...


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Latest News
August 30
Submerce relocates offices to St. Helena to reduce carbon footprint by reducing commute times for employees.

July 16
Submerce receives certification for integration with CellarPass reservation management solution.

June 9
Submerce releases v5.4 which includes no less than 100 new features, a new back office interface and much more.

May
27
Submerce announces Point of Sale and Order Management Solution compatibility with the revolutionary Apple iPad mobile device announced.


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Submerce continues to offer industry-leading technical support - view stats

Submerce™ eBusiness Solutions

Today’s online shoppers expect a dynamic, personalized and friendly online experience.  To meet these demands in this highly competitive marketplace, we introduced the Submerce eBusiness Solutions to deliver the customized content your customers demand.  Through a dynamic database driven platform your website will no longer be merely a shopping cart, rather a powerful sales tool providing you up to the minute order processing, status and sales information reporting. All of which will increase your customer service processes and your bottom line.

Offer Better Customer Service While Decreasing Operating Costs

With Submerce™ your customers can place orders, access their account information and check the status of their orders any time day or night 24/7.  Through their online account your customers will have direct access to your knowledgebase, FAQ’s and support tools to provide them with the information they need without the need to interact with sales representatives.  With sales automation, your team will be able to increase productivity and sell more in less time by requiring less steps to get their job done.


Perfect for Small to Large Companies

No matter the size of your company, with the power of Submerce™ your business will have the professional image you need giving your company a competitive advantage in the online and retail marketplace. You’ll also be offering your customers round the clock ordering and customer support, but most importantly you’ll be providing increased communications with your customers throughout the sales process and beyond.  Your streamlined customer service will result in customer loyalty, returned business and less operating costs means better profit margin.

Unparalleled Feature Set and Industry Experience

For over 16 years Submerce has had only one philosophy driving its success; the continued development of a platform that not only sets the industry benchmark for being the most reliable and scalable solution, but is backed by a level of customer service that exceeds our customers' expectations. Submerce achieves this goal by hand selecting each member of the development and support teams based on a thorough evaluation for their attention to detail, knowledge of the industry and most importantly, their self-vested interest and confidence in knowing the Submerce Total Solution will deliver day in and day out without hesitation.

A True Content Management System Like No Other

Submerce does not stop there. As part of the standard set of tools, you also receive a powerful Content Management System that allows you to create web pages in just seconds utilizing our embedded WYSIWYG editor and advanced HTML editing tools for those who really like to edit at a code level. Even embed Flash, Flash Video, Windows Media, Blogs, Podcasts, Webcasts and more! Cross-browser consumer-experience capability is a focus for Submerce's CMS tools which currently support Internet Explorer, Chrome and both Safari and Firefox for Windows and OSX.


      With over 30 different expansion modules to choose from, Submerce continues to be the industry leader.

Submerce Recipe Engine Module

The Submerce™ Recipe Engine offers the customer the ability to pair food recipes with your products, even make it easy for your customers to print them at home. This is a perfect complement to any winery or wine merchant website that wants to create more of an online community which promotes visitors to submit recipes while offering moderated food recipe reviews.

 


3-Tier Supply Chain Management

This expansion module offers the ability to track and deplete inventory based on three different inventory status; In Stock, In Transit and Pre-Arrival. Perfect for wine merchants that want to be able to pre-sell wines while communicating the customer of the product's current availability status.

 


Vendor Management and Sales Channel Locator

The recently updated Vendor Management Module offers new tools to allow vendors to add and self-manage their own products through a secure, web-based interface. Vendors have the option to set min/max quantity rules, FOB pricing which automatically updates your website's current price based on a retail markup figure that is unique to each vendor- even be automated reminders to review product availability.